Jadson Torres de Lucena

Software Architect | DevSecOps | SRE | Agile | Customer-Centric Intermediate English

✉jadsonlucena@gmail.com     ☎+55 (81) 98604-1289     📍Recife, PE, Brazil     JadsonLucena     JadsonLucena

Summary

I contribute to teams delivering faster by building systems that are secure by design, reliable, scalable, and resilient. I transform complexity into clear architectures - guided by data, clear boundaries between domains, and a docs-first approach that keeps stakeholders aligned - while raising quality and engineering standards within the teams I work with. I enable safe, fast delivery through automation, gradual rollouts, and cloud-portable design that avoids vendor lock-in.

Skills

Leadership & Management: Technical Leadership, Engineering Management, Stakeholder Management

Architecture & Engineering: Software Architecture, Distributed Systems, Cloud Architecture

Reliability & Delivery: Site Reliability Engineering (SRE), DevSecOps, Observability, Incident Management

Experience

• Software Engineering Coordinator, UOL EdTech (Passei Direto)

  06/2026 – Present

  • Lead the Payments and Subscriptions engineering domain, combining engineering management and technical leadership to align architecture, delivery, people development, product strategy, and business goals.
  • Manage and develop software engineers through mentoring, continuous feedback, performance management, and career development, strengthening team autonomy, accountability, and execution.
  • Define technical direction and oversee the architectural evolution of payment, billing, renewal, and subscription systems, prioritizing scalability, reliability, security, resilience, and maintainability.
  • Manage delivery planning, initiative prioritization, technical risks, dependencies, and engineering performance indicators, improving predictability and supporting data-driven decisions.
  • Collaborate across Engineering, Product, Operations, and business teams to translate strategic objectives into sustainable technical solutions and execution plans.
  • Evolve payment and subscription journeys to reduce user friction, improve renewal continuity, protect recurring revenue, and support long-term business sustainability.
  • Drive continuous improvements in availability, observability, operational efficiency, incident response, engineering processes, and software delivery quality.

• Senior Software Engineer, UOL EdTech (Passei Direto)

  04/2025 – 05/2026

  • Build deep expertise in payment and subscription systems, driving scalable billing orchestration, lifecycle management, and churn prevention.
  • Lead the architecture and evolution of the monetization platform, enabling scalable recurring revenue across a large user base.
  • Re-architect subscription lifecycle and billing flows, unlocking flexible pricing strategies (cross-sell, up-sell, down-sell) and faster business experimentation.
  • Design and implement a Proactive Customer Health Indicator (PDI), reducing involuntary churn and improving revenue retention through automated remediation workflows.
  • Drive root cause analysis and systemic fixes for critical incidents, increasing platform reliability and protecting recurring revenue streams.
  • Lead the adoption of AI-assisted engineering practices, accelerating delivery while preserving quality standards, and establishing a pilot later scaled across teams.
  • Moderate technical strategy forums and weekly engineering rituals, aligning teams on architectural direction and elevating technical standards.

• Independent Software Engineer & Technical Consultant, Independent Consulting

  07/2019 – Present

  • Deliver part-time software engineering and technical consulting engagements across EdTech, digital learning, e-commerce, cybersecurity, and cloud infrastructure.
  • Design and integrate Moodle, WordPress, BigBlueButton, WebRTC, REST, and SOAP solutions, automating enrollment, attendance, identity verification, certification, and reporting while supporting regulatory compliance.
  • Develop government integrations with Departments of Motor Vehicles across 15 Brazilian states, supporting student validation, course progress tracking, regulatory reporting, and certificate issuance.
  • Build custom full-stack systems for subscriptions, payments, academic scheduling, certificate generation, and digital signatures, including a browser-based workflow that eliminated reliance on the DocuSign API.
  • Optimize BigBlueButton and WebRTC platforms for education and music, improving audio quality, bandwidth efficiency, recording management, analytics, and service stability.
  • Migrate applications, databases, and media workloads across on-premises and cloud environments, preserving data integrity and service continuity.
  • Troubleshoot and remediate production issues involving application security, performance, APIs, databases, media processing, and infrastructure, improving reliability and recovery speed.

• Senior Software Architect, VideoFront

  01/2023 – 03/2025

  • Specialized in digital media, streaming, asset management, and scalable video platform architecture.
  • Led technical alignment, engineering mentorship, roadmap execution, and vendor evaluation across scalability, security, integration, and cost.
  • Re-architected MP4-to-HLS delivery, reducing costs by up to 80% and startup latency by approximately 30%, while improving playback scalability and user experience.
  • Migrated 500+ TB across storage providers and implemented multicloud production/backup separation, improving resilience, disaster recovery, and service continuity.
  • Designed a multi-CDN strategy, reducing vendor lock-in and enabling resilient failover across providers.
  • Implemented event-driven media pipelines to parallelize media and subtitle processing, improving throughput and reducing subtitle processing time by approximately 50%.
  • Adopted micro-frontend architecture using runtime integration strategies, enabling independent team ownership, decoupled deployments, and improved frontend scalability.
  • Implemented GA4 instrumentation to improve visibility into learner behavior, engagement funnels, and UX optimization opportunities.

• Mid-Level Software Engineer, VideoFront

  12/2019 – 01/2023

  • Worked as a Full-Stack PWA developer, building and evolving customer-facing video and education solutions across frontend, backend, and media workflows.
  • Improved video processing throughput by approximately 50% through resource optimization and asynchronous parallelization, increasing platform stability and reducing production incidents.
  • Refactored thumbnail generation with scene-change detection, cutting processing time by approximately 40% while improving visual accuracy and quality.
  • Delivered integrations with streaming and education platforms, expanding product capabilities and accelerating customer onboarding and adoption.
  • Reduced technical debt through refactoring, design patterns, automated tests, and documentation, enabling faster and safer feature delivery.
  • Owned triage and remediation of high-priority production incidents using observability signals, reducing user-facing disruption and improving recovery speed.

• Intern, VideoFront

  03/2019 – 12/2019

  • Built the MyHomeStudio, enabling low-cost browser-based lesson recording.
  • Delivered presenter tooling, including whiteboard, teleprompter, material display, and remote/tablet controls.
  • Implemented real-time chroma key and rendering flows sustaining approximately 30 FPS on mid-range laptops, improving in-browser video performance and user experience.
  • Developed live rooms with WebRTC and RTMP restreaming, expanding streaming options to external platforms.
  • Quickly grew into end-to-end feature ownership, increasing team throughput and freeing senior engineers for higher-complexity work.

• Undergraduate Researcher

  Scientific Initiation Program (PIBIC/CNPq), Federal University of Pernambuco (UFPE)

  08/2018 – 07/2019

  • Face verification with few training images using deep architectures - This undergraduate research project studies one-shot face verification using a SqueezeNet-based Siamese CNN with contrastive loss to distinguish identities from a single training image.

• Municipal Civil Guard, Recife City Hall

  03/2014 - 03/2020

  • From that experience, I inherited discipline, respect for hierarchy, and strict adherence to operational protocols. As a Patrol Chief, I led teams in critical situations, where decisions carried not only operational consequences but also legal weight. This shaped my ability to make assertive and accountable decisions under pressure. In technology, I apply the vision that security and compliance should be part of the entire project lifecycle, and not just the icing on the cake at the end. I deliver systems that are as resilient and reliable as the operations I led.

Education

Federal University of Pernambuco (UFPE) – Center for Informatics (CIn), Recife, Brazil
Master of Science (M.S.) in Computer Science (Distributed Systems) | 02/2025 – 12/2026 (Expected)

Federal University of Pernambuco (UFPE) – Center for Informatics (CIn), Recife, Brazil
Bachelor of Science (B.S.) in Computer Science | 07/2014 – 06/2020

Certifications

Professional Cloud Architect — Google Cloud
Issued: Oct 2024 · Expires: Oct 2026
Credential URL: https://www.credly.com/badges/65551f1b-6430-40d8-8ee4-c5b54bfcc9f9

Google Cybersecurity Professional Certificate — Google
Duration: 266 hours
Completed: Apr 2025 – Feb 2026
Credential URL: https://www.coursera.org/account/accomplishments/professional-cert/32CLHQWXAUN0

Site Reliability Engineering — Google
Duration: 13 hours
Completed: Feb 2026 – Mar 2026
Credential URL: https://www.coursera.org/account/accomplishments/verify/4TH6J0N2M9T6

Cyber Academy — FEBRABAN
Duration: 40 hours
Completed: Sep 2024 – Oct 2024

Web Developer — Microcamp
Duration: 264 hours
Completed: Jan 2011 – Feb 2013